1. Who We Are
This website and the related Vinads services are operated by VINADS AGENCY | FACEBOOK ACCOUNT ("Vinads", "we", "us", or "our"). Privacy questions and data requests may be sent to contact@vinads.net.
2. Information We Collect
We collect information that you provide directly, information created during a customer relationship, and limited technical information required to operate and secure the website.
- Contact form details, including your name, work email, Telegram username, and service requirements.
- Messages and files shared through email, Telegram, WhatsApp, or a Vinads support group.
- Quotation, account, billing, top-up, transaction, TxID, TxHash, and support records created during service delivery.
- Technical records such as IP address, browser type, device information, request time, and security events processed by our hosting and security providers.
3. How We Use Information
Vinads uses personal information only for defined operational purposes.
- Responding to inquiries and preparing quotations.
- Providing accounts, billing, top-ups, extension access, and customer support.
- Verifying transactions, preventing fraud, protecting the website, and maintaining service records.
- Meeting legal obligations, resolving disputes, and enforcing agreed service terms.
- Improving website reliability and the customer support process.
4. Legal Basis for Processing
Depending on the relationship and applicable law, processing may be necessary to take steps requested before a contract, perform an agreed service, comply with legal obligations, protect legitimate business and security interests, or act on consent when consent is the appropriate basis. Consent may be withdrawn at any time without affecting earlier lawful processing.
6. International Data Transfers
Our customers and service providers may be located in different countries. Information may therefore be processed outside the country where it was collected. Vinads uses the available contractual, technical, and organizational safeguards required for the relevant transfer.
7. Data Retention
Information is retained only for as long as reasonably necessary to answer an inquiry, maintain an active customer relationship, verify financial and service records, protect against fraud, resolve disputes, or satisfy legal obligations. When information is no longer required, it is deleted, anonymized, or securely restricted.
8. Information Security
Vinads uses reasonable access controls and technical and organizational safeguards designed to protect information against unauthorized access, loss, alteration, or disclosure. No online system can be guaranteed completely secure, so customers should avoid sending passwords, browser cookies, private keys, or other unnecessary secrets through website forms or chat channels.
9. Cookies and Local Storage
The website does not use advertising cookies for behavioral targeting. A local browser setting may remember your selected color theme. Cloudflare may use essential security identifiers when needed to protect the website, prevent abuse, or complete a security challenge.
10. Your Privacy Rights
Subject to applicable law, you may ask for access to, correction of, deletion of, restriction of, or a copy of personal information associated with you. You may also object to certain processing or withdraw consent where processing relies on consent. Send requests to contact@vinads.net. Vinads may request reasonable identity verification before completing a request.
11. Children’s Privacy
Vinads services are intended for businesses and adult advertising professionals. The website is not directed to children, and Vinads does not knowingly collect personal information from anyone under 18.
12. Policy Updates and Contact
This policy may be updated when our services, providers, or legal obligations change. The current version and update date will remain available on this page. Questions or privacy requests may be sent to contact@vinads.net.
Questions about this policy?
Contact Vinads for clarification before using the website or starting a service.